Terms of Service

The service is provided and invoiced by SIA "Friday", registration number 40203176398, registered address Cēsu iela 3-2, Rīga, LV-1012, Latvia.

VAT number LV40203176398. All prices shown on this site include 21% VAT.

Contact: info@fotovive.lv, +371 20 892 236.

Fotovive restores the photographs you send, sets them in motion, and edits them into a short film with music and titles.

The result is a digital video file (MP4) delivered by download link.

Submitting the form is not a contract - it starts a conversation. The contract takes effect once we have agreed the scope and you have approved the invoice.

The price is EUR12 per photograph (EUR9 from 30 photographs up), which includes restoration, animation and editing into a film. We offer the restoration of one photograph and a short video free of charge as a sample, with no obligation to buy.

Payment is after the work. We first produce the film and show you a watermarked preview; payment is only due once you have approved it. The finished film in full quality without the watermark remains the property of Fotovive until the invoice is paid in full, and title passes to you only upon payment. For large orders we may agree a partial deposit.

We invoice after the scope is agreed. Work begins once payment is received.

You can send the photographs digitally (WeTransfer, Google Drive or similar), or post us the originals by courier if scanning isn't practical.

If you send originals, we photograph them and return them by courier. The courier service is not included in the per-photograph price - we agree it, and its cost, separately before anything is sent.

We handle originals carefully, but we cannot accept liability for damage that occurs in transit with the courier. If a photograph is especially fragile or the only copy in existence, we recommend photographing it and sending it digitally.

The standard turnaround is 2 weeks from receiving both the photographs and payment.

Rush delivery is 2 working days at 1.5× the price, where we have confirmed a slot is free.

There is no cap on revisions. A revision means changes to the edit, order, music or titles, and we make them at no extra cost until you are happy.

If the work still does not match what was agreed after those revisions, we refund the amount paid.

Increasing the scope after work has started (more photographs than agreed) is agreed and charged separately - that is not a revision.

A Fotovive film is made individually from your materials and instructions. Under EU distance-selling rules, the 14-day right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised.

This does not affect your rights if the work does not match what was agreed - in that case we will correct it or refund you.

By sending photographs you confirm that they belong to you or that you have the right to pass them for processing.

If other people appear in the photographs, you are responsible for ensuring they do not object to the processing. If minors appear in them, you confirm that you are their parent or legal guardian, or that you have their consent. We cannot verify these relationships and rely entirely on your confirmation - the responsibility is yours.

It is prohibited to send: photographs of other people without their knowledge or consent; sexual or intimate content; any content depicting minors in an inappropriate or sexualized way; violent, hateful or otherwise unlawful content.

If we receive content that appears unlawful - in particular material that sexually exploits children - we immediately stop work, preserve the material and report it to the competent authorities as required by law.

We reserve the right to refuse any order at our discretion, without giving a reason.

The finished film is yours. You may show, share and keep it without restriction.

We will only use your work in our public samples with your separate written consent.

Note that background music may be copyrighted - if you post the film on social media, the platform may restrict it. On request we can use music free of copyright restrictions.

We are responsible for the quality of the work against the agreed scope. Our liability does not exceed the amount paid for the order.

Your original photographs stay with you - we work from copies, so your materials cannot be damaged.

Latvian law applies. We try to settle any dispute by talking first.

Consumers may also contact the Consumer Rights Protection Centre (ptac.gov.lv).